Best Australian PlayStation 3 Community, News, Games, Videos, Competitions, and Forums. DMC 4, MGS 4, Grand Theft Auto IV, Devil May Cry 4, Metal Gear Solid 4, Silent Hill 5, Call of Duty 4, Gran Turismo 5, COD4, and More!

Playstation 3 Hardware \ PS3 not playing any discs

1 2 3 Next »
scot_2165
Kudos: 56
Mates: 8
Hi All

I recently got a surprise gift from the mrs , she got me a Ps3 woohoo, BUT there is a downside , its an overseas model , from hong kong .
Got a slight issue , it was working beautifully for 1 week , then all of a sudden its not playing ANY cd's , blue ray , music or ps3 discs ,
did the works , formatted it , restored it back to factory still no difference , i can see the little cd symbol on the top left spinning thats about it . operating sys works can get into it but no cd's play
no idea whats the issue , obviously its still under warranty but Sony Aus wont repair it , have to ship it back overseas
i was wonderingif ne1 had any ideas on where and who could fix it , it thinks its a hardware issue .
16/10/2007
syd
gdmatt
Kudos: 12,749
Mates: 896
hmmm. thats strange, i could look it up for you
16/10/2007
Melbourne, Victoria
scot_2165
Kudos: 56
Mates: 8
if you could that would be great , because i am out of ideas , and will have no choice but to cut my loses and buy the new 40gig machine ,
gonna be crappy loosing the 80gig HDD
16/10/2007
syd
gdmatt
Kudos: 12,749
Mates: 896
yeah but it might be hard to find, cos i havnt heard of this poblem before
16/10/2007
Melbourne, Victoria
scot_2165
Kudos: 56
Mates: 8
its a funny issue , i might be unlucky to get an actual dud ,
i did a search around the forums , no one has had this issue looks like i could be the first .
pretty dissapointed aswell , nothing much i can do , unless someone out there knows a repairer in NSW to fix it , but i think it could be costly fixing it being blu ray etc etc .
looks like i will have to through it out . and buy another one
16/10/2007
syd
liam_w
Kudos: 7,206
Mates: 48
Sounds like the laser of the drive is stuffed. Can you send it back or anything?
16/10/2007
Bottom of the Sea
scot_2165
Kudos: 56
Mates: 8
Been speaking to Sony support in Hk and they are being really difficult about this whole situation , they are willing to fix it BUT they dont want me to courier it over to them , so basically i have no idea how the heck i am going to fix it when i am willing to send it over as they will not except courier delivery to their repair centres.
doesnt leave the consumer with much options , esp when i dont live there .


16/10/2007
syd
Savioura
Kudos: 417
Mates: 20
have you tried talking tot he people you bought it from, they might be willing to do that for you for a price, as in ship it to them and then they deal with the waranty?
16/10/2007
Brisbane... somehwere
liam_w
Kudos: 7,206
Mates: 48
Or Sony in Australia?
16/10/2007
Bottom of the Sea
scot_2165
Kudos: 56
Mates: 8
Yeah i did , they said all issues need to go back to Sony Support in Hk which you take it in person to the support centre and they fix it for you or replace the unit with another one .
Sony in Aus will not touch it , they said the parts internally is different they donthave the " knowledge " to fix overseas models .
16/10/2007
syd
Savioura
Kudos: 417
Mates: 20
ahah man thats a rip, this is pretty much the reason i didn't buy an imported model. Wouldn't happen to know anyone in Hong Kong would you?? Cause thats all i can think of
16/10/2007
Brisbane... somehwere
liam_w
Kudos: 7,206
Mates: 48
Wow, I am so thankful I got one from Aust now! I was gonna get a HK one.
Hmmm.... I really dont know what else to do. Ring them up and get aggressive I guess. That seems to help alot of things.
16/10/2007
Bottom of the Sea
GTADude
Kudos: 13,382
Mates: 1049
Probably had a drive fault. You'll be happy to know that the ps3's fault rate is 0.09 versus the original 360's 87% fault rate.

16/10/2007
Victoria
scot_2165
Kudos: 56
Mates: 8
Well at the moment , been emailing the support team over and over again , getting aggressive with them .
I would buy another PS3 from HK again , soooooo cheap
i have friends who went there for hols bought Ps3 80gig version coverted to AUD to be 450 only . ( with no issues mind you )
i guess iam the unlucky one with drive issue , i think its gonna be a lost cause to argue with them but the thing is Sony HK wont even allow me to courier it back to them
i will have to plod along and keep emailing them see if they will give in .

16/10/2007
syd
liam_w
Kudos: 7,206
Mates: 48
Yeah, thats the only thing you can do. Or... have a holiday!
16/10/2007
Bottom of the Sea
GTADude
Kudos: 13,382
Mates: 1049
I have found the Aussie customer service to be pretty good. Overseas ps3's are cheaper but if something goes wrong your stuffed
16/10/2007
Victoria
scot_2165
Kudos: 56
Mates: 8
apparently i heard sony only does warranty for obviously aussie made and UK models ???? is this true or rumour ?
16/10/2007
syd
GTADude
Kudos: 13,382
Mates: 1049
I think it's true
16/10/2007
Victoria
scot_2165
Kudos: 56
Mates: 8
i guess there are no repairers out there who knows how to fix a ps3 hardware issue .
i guess i should learn my lesson now
16/10/2007
syd
liam_w
Kudos: 7,206
Mates: 48
Have you tried looking in the trading post or something? They have guys that fix consoles... not sure if anyone does the PS3 yet though.
16/10/2007
Bottom of the Sea
scot_2165
Kudos: 56
Mates: 8
liam_w says:

Have you tried looking in the trading post or something? They have guys that fix consoles... not sure if anyone does the PS3 yet though.


thanks for that

found this place pretty close to me , will be taking it there on sat to see if the bloke can fix it .
he told me roughtly 150 bucks all in to fix it , he said it might be the laser which can be easily replaced ,
16/10/2007
syd
ZOIDBERG
Kudos: 1,816
Mates: 59
that seems the best bet. A few people who install mod chips can fix them, hopefully they can fix yours
16/10/2007
Planet Earth, New New York
GTADude
Kudos: 13,382
Mates: 1049
If it's just the laser you should get it back pretty quick
16/10/2007
Victoria
liam_w
Kudos: 7,206
Mates: 48
Excellent mate Glad to help
Wonder if he can replace blu-ray lasers though.... I dont know how the internals of the PS3 work but I would have thought if its not reading nay kind of disc it would be the blu ray laser....
Anyways, heres hoping!
16/10/2007
Bottom of the Sea
scot_2165
Kudos: 56
Mates: 8
thanks for your input guys , appreciated
hopefully fingers crossed its not part of the blue ray thats screwed , that could be very very costly
just dont want to throw the darn thing away and have to purchase another one ,i have to look at it everynight boxed away is soo heart breaking . hope this bloke can fix it for me.
i will let you guys know on the outcome

16/10/2007
syd
 
To participate in this discussion, please log in or register.
MyPS3 Says:

Polls

Games

  • Face Breaker
  • MotorStorm: Pacific Rift
  • Call Of Duty 3
  • LA Noire

News

Videos

  • Official GTA IV First Trailer
    Official GTA IV First Trailer
  • Eyedentify Trailer
    Eyedentify Trailer
  • Star Wars The Force Unleashed Demo
    Star Wars The Force Unleashed Demo
  • Dragon Quest Monsters Joker Commercial
    Dragon Quest Monsters Joker Commercial

Best Photos

  • Best PS3 EVER!
    31 185
  • Computer Rage
    26 94
  • Budget PS3
    29 82
  • MyPS3
    52 58
  • Gods of MyPS3.com!
    23 49
  • tardis
    9 44

Blogs

New Comic - PSWii60
1 days ago 41 4

Adopt a TV Show at MyTelly!
3 days ago 54 3

1st MyMedia Comic Poster Won!
3 days ago 48 3

Coming Soon....
4 days ago 50 4

Comics #2.07 - 'iPhone Hero'
4 days ago 51 4

Comments

Everyone is...

jason_rhcp: It must feel great blueman
blu3man: welll... not because of that
blu3man: jason added me as a mate, it is a truley wonderful day
Hugh_Man: Atheist's have no god so therefore it isn't a religion!
blu3man: IM SO INCREDIBLY BORED!!! CANT YOU TELL?????