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Playstation 3 Hardware \ Blue Screw

AntonC
Kudos: 30
Mates: 4
I Wanted To Replace My Current PS3 Hard Drive With A 320GB 2.5Inch 5400rpm Sata Hard Drive...But I Stripped The Blue Screw...I Still Got The PS3 Box And Store Receipt Which Has A 90 Day Return And Exchange Policy (From US Target Store). I Had My PS3 For Like Only 60 Days And Lost The Plastic Wrap For The Cable And Sixaxis Controller And Those Stiros And Small Boxes Inside The PS3. My Question Is Can I Still Exchange My PS3 For A New 1?
29/02/2008
USA
lunithy
Kudos: 710
Mates: 58
probably not dude but dont freakout, get a technically minded individual to undo it-carefully with a good set of pliers and try to leave as much of screw intact as possible. good luck
29/02/2008
northen rivers NSW
helio
Kudos: 45
Mates: 10
Either pay a tec to do it, or pack it up and take it back to the store and crack it saying that the console is not new because the screw is striped and you want to replace the hard drive and cant now, and you want a replacement. Don't accept anything other than a replacement, be disgruntled and persistent, maybe make a scene, and they will just want to get rid of you in the end and give you what you want. You shouldn't have a problem because you are inline their policy, they don't know that you did it. Just be careful with the next one, get the correct screwdriver and don't force it. Good Luck.
29/02/2008
Melbourne
AntonC
Kudos: 30
Mates: 4
ty helio
29/02/2008
USA
SpaceSteve
Kudos: 2,216
Mates: 26
I kminda doubt that a stripped screw would be covered by warrenty. I think just the fact that you have pulled off a cover, voids the warrenty. Just take it back and say you didnt want it and get your money back and then buy it somewhere else, and dont even mention the screw.
29/02/2008
My life style, determins my death style.
willba
Kudos: 105
Mates: 4
Dude, best bet would be a combination of what SpaceSteve and helio said. Take it back to the store you got it from and tell them you want a refund as it's not working properly, but don't say anything about the screw. If they know you've opened it up, warranty is gooooone. But like helio said, be very disgruntled and if the assisstant knocks you back, ask for the manager.
If you don't have any luck with the refund, say you want a replacement on the spot, don't let them talk you into sending it off for repair, that only means you'll be without a ps3 for like 6 weeks, Sony will probably see whay happened with the screw and smack you with a hefty repair charge. Or you'll just get a refurbished one. I worked retail long enough to know that persistance will get you what you want! Good luck with it bro, let us know how it goes
29/02/2008
Melbourne
Guyver
Kudos: 3,557
Mates: 58
After reading the thread title I thought this would have been a thread about Blu-ray porn

anyway threaded screws can be removed with tools from a good hardware store or tool shop (not bunnings) one product is called easy outs, and it cuts into the screw/bold with a reverse thread.
29/02/2008
Victoria PSN: Guyv3R_3
blackdog17
Kudos: 500
Mates: 28

Guyver said: After reading the thread title I thought this would have been a thread about Blu-ray porn
anyway threaded screws can be removed with tools from a good hardware store or tool shop (not bunnings) one product is called easy outs, and it cuts into the screw/bold with a reverse thread.


Easy outs is brilliant and will do the job cleanly. I used to use grip locks that tend to damage surrounding plate. Once out you could always buy another screw and paint it blue. No one would even know LOL
29/02/2008
PSN is Bee_Sting add me:)
lunithy
Kudos: 710
Mates: 58
gee all this for a little screw,and i dont think it voids ur warranty as the manual tells u how to remov the cover and where to get replacement screws.
29/02/2008
northen rivers NSW
jubbo83
Kudos: 510
Mates: 24

lunithy said: gee all this for a little screw,and i dont think it voids ur warranty as the manual tells u how to remov the cover and where to get replacement screws.

i agree. goin into the store and demanding a replacement system without telling the whole story could get you in some hot water. here's an article about the same problem: www.avsforum.com/

he just called sony and they sent replacement screws and HDD tray.
29/02/2008
ere
liam_w
Kudos: 7,206
Mates: 48
Yeah, it doesn't void your warranty mate. So just get some from Sony. Worst case is you have to pay a few bucks for some screws.
29/02/2008
Bottom of the Sea
hugo
Kudos: 2,554
Mates: 30
I did the same the blue screw is a bastard to get out, the problem is if you try and do it softly your better off pushing it in and then turnign it ashard as you can.

My uncle is a trady and he fixed it using some good pliers and turning the screw, otheriwse you could get a hack saw and make your own grooves to use the screw driver.

I made a thread on this called stupid blue screw or similar a month ago!
29/02/2008
Hobart, Tasmania
AntonC
Kudos: 30
Mates: 4
i dont want my money back but a replacement thats all. i still got 90 day receipt for a exchange and refund. XD
01/03/2008
USA
 
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