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Playstation 3 Hardware \ Not reading discs anymore

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Kudos: 142

Mates: 6

I was playing Condemned 2 and the game froze on me im a fair way through the game in the museum for anyone thats playing the game. Anyway nothing would work the game just froze i couldnt even quit the game and go back to the system menu. I tried to eject the disc and it wouldnt let me so i tried turning it off using the power button on the front and it still wouldnt do anything. I turned it of at the back and then turned it back on it came back on and powered up fine and i was able to eject the disc. My problem now is when i put a game in nothing happens it wont start the game, does anyone know what this might mean, im thinking the bluray drive has **** its self. Can i take it back to the store or do i need to send it to sony?

06/04/2008

Melbourne

Kudos: 6,011

Mates: 144

Shadowblade says:

Have you tried other games/dvds? Anything works? If not, then you can call sony...

06/04/2008

@HOME...

Kudos: 2,709

Mates: 143

hijakkk says:

is that 40g
or 60 g? just wondering mate???

06/04/2008

SyDNeY. PSN= deejay01

Kudos: 929

Mates: 112

LiLnuG says:

this has been happening to many people. they should post a list of the games that have froze their ps3 and it stopped it from reading disks. yeahh. also try other games first and tell us the news.

also most of the peoples are 40gb that its happened to.

06/04/2008

Melbourne, Victoria

Kudos: 142

Mates: 6

Davismi says:

Yeah tried GT5 as well as assasins creed and a couple of bluray movies. Nothing will load it seems either the laser is stuffed or the motor that spins the disc has died. Its the 40gb models and after doing a bit of reading it seems this is becoming more and more of a problem. It was Condemned 2 that seems to have killed mine, i think other people have has Call of Duty 4 kill theirs. Looks like im calling Sony, tried earlier today and no one was their so i'll have to call tomorrow. Does anyone know how long i'll lose my PS3 for? and also will i get a brand new PS3 back or will mine just have the bluray drive replaced?

06/04/2008

Melbourne

Kudos: 6,155

Mates: 76

crazynites says:

Yeah looks like your gonna be returning the PS3 for replacement by SONY, call them & they will give you instructions.

Going on what others have experienced with SONY you will be waiting at least a month & proberly longer.

06/04/2008

Melbourne, Victoria

Kudos: 54

Mates: 7

sikmate says:

how often do the games stuff up the ps3? wat percentage?

06/04/2008

Melbourne

Kudos: 6,155

Mates: 76

crazynites says:

sikmate said: how often do the games stuff up the ps3? wat percentage?

No where near as often as a xbox360 red rings

06/04/2008

Melbourne, Victoria

Kudos: 54

Mates: 7

sikmate says:

oh yer ive heard about those but havent heard about it from anyone that i actually know... care to take a guess though of wat percentage of ps3s COD4(or any other games) stuffs up coz i dont want mine breaking when i get it

06/04/2008

Melbourne

Kudos: 345

Mates: 15

fudge1987 says:

Davismi said: Yeah tried GT5 as well as assasins creed and a couple of bluray movies. Nothing will load it seems either the laser is stuffed or the motor that spins the disc has died. Its the 40gb models and after doing a bit of reading it seems this is becoming more and more of a problem. It was Condemned 2 that seems to have killed mine, i think other people have has Call of Duty 4 kill theirs. Looks like im calling Sony, tried earlier today and no one was their so i'll have to call tomorrow. Does anyone know how long i'll lose my PS3 for? and also will i get a brand new PS3 back or will mine just have the bluray drive replaced?

i got a 40gig ps3 that did exactly the same while i was playing cod4. rang sony, gave me basic reset instructions. sorry mate you'll have to hand it in 100%, no way out. if you have saved games goto harvey norman and buy a 1 gig stick for 10 bucks, save everything, and the sooner you send it away the sooner it comes back...

edit: they will replace the blu ray drive, thats all.. just the laser burnt out.. www.playstation.com for trading hours.

06/04/2008

Gold Coast

Kudos: 6,155

Mates: 76

crazynites says:

Of the few reports Ive seen its under 1% compared with a xbox360 which started out at 33% & is now around 15%.

06/04/2008

Melbourne, Victoria

Kudos: 12,933

Mates: 100

longarms says:

crazynites said: Yeah looks like your gonna be returning the PS3 for replacement by SONY, call them & they will give you instructions.
Going on what others have experienced with SONY you will be waiting at least a month & proberly longer.

Just going on my own experiance. from the day i sent it away, it took sony just under a month to retun my console to me. So hopefully you wont have to wait too long.

06/04/2008

Central Coast (NSW)

Kudos: 142

Mates: 6

Davismi says:

Just one more question, i have a 250gb HDD in my PS3 i have taken it out cause and put the 40gb HDD back in cause im pretty sure Sony will wipe the HDD when i send it to them. I dont care if they wipe the 40gb HDD but if they wiped my 250gb HDD i would ****in crack it. To much stuff to backup, so i'll just put it back in when i get the PS3 back. I shouldnt have any problems unless they send me a totally different PS3 right?

06/04/2008

Melbourne

Kudos: 285

Mates: 6

frenzaltom says:

yeh u recieve a completely different console so take out 250gb.
i know u said condemed assasins creed and gt5
but u ever played cod on it?

06/04/2008

melbourne, vic

Kudos: 142

Mates: 6

Davismi says:

Yeah played Call of duty 4 on it, havent played it in a little while but i had no problems what so ever when i was playing it, i put call of duty 4 in to check it and same as all the other discs, nothing happend.

06/04/2008

Melbourne

Kudos: 285

Mates: 6

frenzaltom says:

of course nothing would happen.
sony should rly make them stronger
they are dying way to easy

06/04/2008

melbourne, vic

Kudos: 6,011

Mates: 144

Shadowblade says:

Hmmm I still have my Japanese Launch 60gb with no issues on CoD4 or many of the other games I played on it... I think sony did a fairly relaible console as opposed to M$ and I been happy with mine

06/04/2008

@HOME...

Kudos: 6,155

Mates: 76

crazynites says:

Ive freaked out a few times in the last week when a game has froze, str8 away I thought oh no Ive read about this but each time ive been able to restart from the power button at the front. Couple times its been from when Ive exited folding@home, & couple times in GT5P.

06/04/2008

Melbourne, Victoria

Kudos: 142

Mates: 6

Davismi says:

Ok so i sent my PS3 of on monday, rang sony and they sent me an email with a barcode to take to the postoffice and then the postoffice gives you everything you need to send the console (thats all you send away) to sony. When i rang them they told me that it would be 15-20 business days so i could be possibly waiting a month for my replacement PS3. I wont be getting the same PS3 back but a refurbished one which is what sony with broken PS3's. My problem with this is how come it takes 15-20 business days to send me a different PS3 which they would already have sitting there waiting to send out. Seems pretty ****in slack to me. If they were sending mine back to me after repairs i could understand i little more time would be needed but replacing the bluray drive would take all of 15mins, so they could easily repair a PS3 even if i gave them a whole day to do it in. Really ****s me when you spend around $700ish on a console only to get ****ed around when something goes wrong. They shouldnt even be allowed to send refurbed PS3's back, they should be brand new. If they didnt start using ****ter bluray drives to reduce the cost of the 40gb models then no one would be in this ****ed situation. I dont see many 60gb models with this problem if any.

08/04/2008

Melbourne

Kudos: 12,945

Mates: 171

skua says:

Shadowblade said: Hmmm I still have my Japanese Launch 60gb with no issues on CoD4 or many of the other games I played on it... I think sony did a fairly relaible console as opposed to M$ and I been happy with mine

i still own my starter pack 60gig (august 2007) and i can say its one of the most reliable models out aswell as the lauunch and foreign launch. a lot of problems for ps3, consist on the 40gig.... its a sign

08/04/2008

Bad Company Owns!!!!! PSN_ID: lnknpk

Kudos: 1,939

Mates: 43

dsreaper says:

Welcome to the brotherhood of broken PS3s lol.
My 60Gb I bought in September last year died so warning to all, it can break as well...

~ It's the laser and or disc drive that's dead.
~ Call Sony, they will email you a label to print out, take to the post office and they will send it back. It will not cost you anything.
~ You have a choice: a refurbished console in 2 weeks that is fully repaired in a new shell. OR you can wait 4 weeks for yours to be repaired...most of us go for the refurb because they swap it with an exact model (from the same time/batch in return).

~ No game triggers it, they just break.
For those curious so far reported games played when dying are:
COD4
GH3 (that was me grrr)
Condemned 2

08/04/2008

Gold Coast, Australia

Kudos: 12,945

Mates: 171

skua says:

and add the def jam icon demo

for broken tv;s

08/04/2008

Bad Company Owns!!!!! PSN_ID: lnknpk

Kudos: 1,295

Mates: 33

DjHardStyl says:

I have a 40gb Ps3 ive had it since it came out and ive played CoD4 consistantly and assasins creed and mine Workx perficly

08/04/2008

PSN= GRK_STYLE, Melbourne

Kudos: 56

Mates: 4

FROGmars says:

i have a 60gb purchases june last year (3 weeks shy of warranty period finishing!!!!)

it died 4 days ago.

after being walked through the 4 hour system format which did nothing, i have been advised to send back to sony with the PO print off (no postage etc)

Was sent on Wednesday, arrived back at my place yesterday (thursday)
a big X was written next to Sony PO BOX address, and sender address was circled.

i blame retards at Post for that one...

sony advised 20-25 business days. i agree with davismi - paying that kind of dosh: we should be treated like customers. the drones on the phone at sony have no idea!! "yes sir, would you like the complaints department address??"

i am not a fan of MICROSOFT], but the turn around quoted by them on the phone is 5-10 business days.

THAT REALLY PISSES ME OFF. get it right sony.

30/05/2008

Sydney, NSW

Kudos: 1,345

Mates: 22

Mobe1969 says:

FROGmars said:
i am not a fan of MICROSOFT], but the turn around quoted by them on the phone is 5-10 business days.

THAT REALLY PISSES ME OFF. get it right sony.

They have more practice on console repairs...

30/05/2008

Brisbane, Queensland

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