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Playstation 3 Hardware \ PS3 unable to read disks

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Damo777
Kudos: 105
Mates: 7
Damo777 says:
Hey guys and gals.......has this ever happened to anyone else before......while playing COD4 tonight the game lost all sound and then eventually froze after the deathmatch completed and then my system would no longer read disks. Everything else works fine, i can play demos and stuff saved on the HDD but it just wont read disks, not even cds or dvds, so its not just games.

any syggestions?

can admin update the post header to say PS3 and not PS# (thanks)
26/04/2008
gold coast, QLD
dirtydaryl
Kudos: 296
Mates: 6
dirtydaryl says:
Sounds to me like your cd drive has crapped itself. Hope it's still under warranty.
26/04/2008
Sydney
Hugh_Man
Kudos: 507
Mates: 12
Hugh_Man says:
Yeah, looks like the blu-ray drive is cactus, does it not read any other disks?
26/04/2008
Brisbane, Queensland
longarms
Kudos: 12,933
Mates: 100
longarms says:

Damo777 said: Hey guys and gals.......has this ever happened to anyone else before......while playing COD4 tonight the game lost all sound and then eventually froze after the deathmatch completed and then my system would no longer read disks. Everything else works fine, i can play demos and stuff saved on the HDD but it just wont read disks, not even cds or dvds, so its not just games.
any syggestions?
can admin update the post header to say PS3 and not PS# (thanks)

Well it hasn’t happened to me but I have heard this same exact story many times before on these forums. Basically your PS3's optical drive's laser has just died .

You now have to call Sony and organize for them to fix it.
There number is 1300365911
How long have you had your PS3? as it has a 1 year warranty and they will fix this for free if you got it less than a year ago.
26/04/2008
Central Coast (NSW)
crazynites
Kudos: 6,155
Mates: 76
crazynites says:
The blu-ray drive is faulty, send it back to SONY.
26/04/2008
Melbourne, Victoria
Damo777
Kudos: 105
Mates: 7
Damo777 says:
bought it in July 2007, so i'm within the warranty period thankfully.

i am a bit worried as to why the laser died? i've had to hard power down my unit a few times because the system froze, could this have damaged it?

suggestions??
26/04/2008
gold coast, QLD
longarms
Kudos: 12,933
Mates: 100
longarms says:

Damo777 said: bought it in July 2007, so i'm within the warranty period thankfully.
i am a bit worried as to why the laser died? i've had to hard power down my unit a few times because the system froze, could this have damaged it?
suggestions??

No its just a fault with the components. Nothing you would have done would have made this happen.
27/04/2008
Central Coast (NSW)
Damo777
Kudos: 105
Mates: 7
Damo777 says:
of all the random things for me to get lucky i choose to get the unit that has the faulty laser.......why didn't i pick the lucky lotto numbers instead?

so i guess this means 2 weeks to 2 months out waiting on my ps3 to come back from repairs (this is what i gather is the waiting time from previous posts)

27/04/2008
gold coast, QLD
Tanoman
Kudos: 200
Mates: 3
Tanoman says:
the lazerz in the gaystations suck!
27/04/2008
Syd
emchie
Kudos: 108
Mates: 4
emchie says:
dont worry happened to me too
27/04/2008
sydney
Damo777
Kudos: 105
Mates: 7
Damo777 says:
what was your turnaround time to get your unit back from sony?

abd did your system freeze alot as well before going dead?
27/04/2008
gold coast, QLD
H3LLRAIZER
Kudos: 1,677
Mates: 91
H3LLRAIZER says:
sorry admin. Tanoman u ****sucker, ****off. Admin please ban tihs dude, hes just goin through all the posts off topic, starting arguments, and insulting what people write.
27/04/2008
Whoever appeals to the law against his fellow man is either a fool or a coward, whoever cannot take care of himself without that law is both. - Omerta (PSN: Wardog101)
chucky110
Kudos: 1,008
Mates: 11
chucky110 says:

Tanoman said: the lazerz in the gaystations suck!

just about as much as you for posting this post here
27/04/2008
Melbourne, Victoria
emchie
Kudos: 108
Mates: 4
emchie says:

Damo777 said: what was your turnaround time to get your unit back from sony?

abd did your system freeze alot as well before going dead?



I played team fortress 2 alot and it froze occasionally and i had to reset console.Whenever i put a disk in it shows the load icon in top right corner, but it doesn't load.

Sony said it will take 15-20 working days for me (mon-fri) to get it back.
27/04/2008
sydney
H3LLRAIZER
Kudos: 1,677
Mates: 91
H3LLRAIZER says:
Bummer eh. Hope mine doesn't do that. I take care of mine alot. Clean inside and polish outside frequently.
27/04/2008
Whoever appeals to the law against his fellow man is either a fool or a coward, whoever cannot take care of himself without that law is both. - Omerta (PSN: Wardog101)
simond75
Kudos: 922
Mates: 46
simond75 says:

Tanoman said: the lazerz in the gaystations suck!



As apposed to Xbox? Or should I come down to your level and say "GayBox" in the hopes you will understand? I myself have had to replace the Xbox twice since buying 6 months ago, while my PS3 has remained solid and consistent in its performance.

My Xbox still sounds like a blender when powered on. If only they had built a quality machine like Sony, instead of rushing it to market.
27/04/2008
Brisbane
Dukes00
Kudos: 306
Mates: 20
Dukes00 says:
Damo!! I feel your pain

I bought mine in June 2007 and probably 2-3 months ago it started freezing once a week then twice a week and then once a day until it started loosing its sounds and then freezing.

It eventually wouldnt play any bluray discs but would still play PS2 games, i spoke to sony and they said send it back(which i sent off on the 3rd april)

If the machine would actually recognise that it had a PS3 game inside i could play it for about 5 minutes then it shuts off and comes up with a Disc Read Error 80010514
27/04/2008
Perth
Kazuma
Kudos: 1,217
Mates: 24
Kazuma says:

simond75 said:

As apposed to Xbox? Or should I come down to your level and say "GayBox" in the hopes you will understand? I myself have had to replace the Xbox twice since buying 6 months ago, while my PS3 has remained solid and consistent in its performance.

My Xbox still sounds like a blender when powered on. If only they had built a quality machine like Sony, instead of rushing it to market.


You may have bad luck on Xbox 360 cause i have had mine for nearly 2 years and mine is still in a awesome condition...like brand new
27/04/2008
On my chair in front of my CPU
simond75
Kudos: 922
Mates: 46
simond75 says:

Kazuma said:

You may have bad luck on Xbox 360 cause i have had mine for nearly 2 years and mine is still in a awesome condition...like brand new



But the facts are that the failure rate of the 360 is much higher than that of the PS3 or Wii.

Warranty provider reports have put it as almost %30 of Xbox consoles sold. Where as the PS3 is reported as being less the %1... that is an extraordinary margin, and for the price of a 360, we as consumers deserve better.

All 3 Console Failure rates:
www.crunchgear.com/
27/04/2008
Brisbane
GiBBz
Kudos: 804
Mates: 24
GiBBz says:
So it was a 60gb? Judging by the date you bought it? Im just a bit cautious because i have a launch day 60gb and its now out of warranty It seems to be the 40gb that fails more, but over the last week or so ive read about a few 60gbs with the same trouble.
27/04/2008
Brisbane
Dukes00
Kudos: 306
Mates: 20
Dukes00 says:

GiBBz said: So it was a 60gb? Judging by the date you bought it? Im just a bit cautious because i have a launch day 60gb and its now out of warranty It seems to be the 40gb that fails more, but over the last week or so ive read about a few 60gbs with the same trouble.



Mine is a 60gb... i put it thru a fair few hours thou... probably more hours than the average gamer.... how often is yourz on/playin???
27/04/2008
Perth
texinick
Kudos: 903
Mates: 24
texinick says:

simond75 said:

But the facts are that the failure rate of the 360 is much higher than that of the PS3 or Wii.

Warranty provider reports have put it as almost %30 of Xbox consoles sold. Where as the PS3 is reported as being less the %1... that is an extraordinary margin, and for the price of a 360, we as consumers deserve better.

All 3 Console Failure rates:



Mate, those 'facts' you talk of from that article are a year old. You need to take into consideration that the 360 has been around a year longer than the PS3. I reckon if you look at the failure rates today, then the PS3 won't be looking as good. How can you go on about the 'build quality' of the PS3 over the 360, when these disk errors are happening everywhere you turn.

If the laser is only getting a life span of somewhere in the region of 10-12 months, then they're all going to start happening around now.

This is going to be Sony's RRoD equivalent. Let's see if they have the balls to offer those console owners a 3 year warranty like MS did. My mates PS3 died like this three weeks out of warranty, and sony don't want to know. A $1000 on something with great build quality that lasts a year?? Maybe the $399 Arcade 360 is looking a better option if the $700 PS3 is just as likely to go kaboom!
27/04/2008
Dorrigo, NSW
GiBBz
Kudos: 804
Mates: 24
GiBBz says:

Dukes00 said:

Mine is a 60gb... i put it thru a fair few hours thou... probably more hours than the average gamer.... how often is yourz on/playin???



About 3 hours a day, but most of the games i play are on the HDD, Warhawk, GT5P, Tekken and Metal Gear the only games that would have used my drive alot are Assasins Creed and Resistance. I try not to watch DVD's or Bluray's i dont like to stress my drive as it seems to be the major breaking point.
27/04/2008
Brisbane
Dukes00
Kudos: 306
Mates: 20
Dukes00 says:  
yeh most of tha time when i play cod4 or anything else i go for 5-8hrs no stop and thats atleast 4-5 times a week... i wasnt that surprised that it happened... even if its still under warranty next time thou, im gona get the local mod shop to repair it..theres no way ill be waitin for sony to sort it out again
27/04/2008
Perth
Jet
Kudos: 643
Mates: 8
Jet says:

GiBBz said:

Mine is a 60gb... i put it thru a fair few hours thou... probably more hours than the average gamer.... how often is yourz on/playin???

About 3 hours a day, but most of the games i play are on the HDD, Warhawk, GT5P, Tekken and Metal Gear the only games that would have used my drive alot are Assasins Creed and Resistance. I try not to watch DVD's or Bluray's i dont like to stress my drive as it seems to be the major breaking point.



Dude, Don't worry about it so much, get the most out of your system don't be scared its going to break because 99% the systems will be fine. EVEN if it did break and it's out of warranty I'm sure it wouldn't cost that much to get fixed... any one know?
27/04/2008
Brisbane
 
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